FAQ

Frequently Asked Questions

 

 

Q. Do You Require Contracts?

Ans. Never. We’re happy to earn your business each time we clean. We’ve built this company doing just that.

Q. Do I Have To Be Home When You Clean?

Ans. Not at all. In fact, many clients prefer to give us a key so we can clean when they are away. The key is kept in a safe location. If you wish to hide a key on your premises, please call the office with the location so we can notify the team prior to their arrival.

Q. How do you protect my keys?

Ans. Our keys are coded and put in a safe.

Q. How many people will clean my home?

Ans. We usually send teams of two or less. It really depends on the size of the job or what the customer requests.

Q. Will I always have the same team?

Ans. We try our best to send the same people everytime.

Q. Are teams trained and supervised?

Ans. Our staff is professionally trained and experienced.

Q. How do I pay for your services?

Ans. We take paypal, cheque, visa , mastercard or cash.

Q. What is the cost to clean my home?

Ans.  We will work with you to come up with a custom price that takes care of all of your cleaning needs.